GPRS dial up connection cannot open specified port

  • Dear Support Team,


    I have issues with GPRS dial up connection. It simply fails to open specified COM1 (UART6 in my case) port although port is certainly not used by other applications:




    I have simple terminal application which I use send AT commands on COM1 port and it works without issues, so I confirm that GSM module works, and COM1 works (GSM module answers to AT commands, registers on network and I can even make GPRS connection using AT commands).


    Do you have an idea what could be the problem? Maybe Windows CE dial up monitors some UART line and falsely concludes that port is occupied based on its level?


    PS I have this issue after we changed GSM module attached on COM1. Previously we have used Telit GL865 and dial up worked normally. We are now trying to put Quectel EG91 in use, but the problem with dial up occurred.


    Best regards,


    Vladimir

  • One more note: when I take COM port with my terminal application, then dial up application exits immediately. When COM port is free, then dial up takes some time (3-5 seconds) before exiting with the before mentioned error.


    Best regards,


    Vladimir

  • Dear Support Team,


    I have found the problem, so please neglect this thread. The issue was in initialisation commands set under:


    [HKEY_LOCAL_MACHINE\Drivers\Unimodem\Settings]


    One of the commands specified here was not supported by Quectel EG91 and modem returned ERROR on it. Dial up application would then fail, but unfortunately with misguiding error message that serial port is not available.


    Sorry for disturbance.


    Best regards,


    Vladimir