Frozen display - Touch blocked/disabled

Hello,

I have a problem that is being reported more and more frequently by customers. The display seems to freeze occasionally.

At least that's how it looks. At first I thought it was my program because it runs smoothly from start (autostart)

until suddenly not a single press on the touch panel is accepted. It looks like everything is frozen.

This sometimes happens during operation and sometimes immediately after starting the display. In this case the main program runs

normally up, but can no longer be used.

Yesterday, however, when I had to restart the display several times while testing, it happened to me while a program did not start automatically

the display also stopped responding. The operating system is booted, the display is blue with the taskbar at the bottom,

but nothing can be operated - touch doesn't respond. It also looks like everything is frozen.

However, I was able to log in via telnet and see that everything was working. Ethernet, CAN, RS232 etc.

I started the main program and everything was visible on the display, but it couldn't be operated. But it reacted to CAN, Ethernet and RS232.

Now I'm guessing it's a problem with the touch driver or something similar.

Unfortunately, the problem occurs very rarely and is very difficult to reproduce.

Touch is teached correctly by 5 points and works well usually.

I would be happy if you could help me with this in some way.

Extract from the registry:

Thank you.

Best regards, Andy

Hello,

at the moment I'm using Kernel Version 2.9

I thought this is the latest one. But now I see, the latest is V3.8, so I will try this one.

Thanks a lot.

Best regards, Andy

Ok - thanks a lot.

So I have to install it for a few customers to test.

If I get further information, I let you know.