System password reset

  • Hello,


    a customer switched off the display for about one week.
    Now the switched on the machine and system password is activated.
    The main application is started but no access to it due to password window.
    Now the question, howto reset that? How could this happen?
    Is it resetable or do I have to install the system new completely?


    Thanks a lot.

  • Hello,


    how do you activate teh System Password?
    Which WCE module is involved?

    F&S Elektronik Systeme GmbH
    As this is an international forum, please try to post in English.
    Da dies ein internationales Forum ist, bitten wir darum, Beiträge möglichst in Englisch zu verfassen.

  • Hello,


    I don't know how. Customer told me machine was off for one week. After switching on, the password window was visible after switching on the machine.
    Nobody activated that. Customer now is not possible to work because display is locked.
    What do you mean with WCE module? It is a NetDCU11 with WinCE v6.00 installed. (Build 0 on May 15 2014).


    The question now is how to remove that password window? No password is known cause not set.

  • Hello,

    Quote

    What do you mean with WCE module? It is a NetDCU11 with WinCE v6.00 installed. (Build 0 on May 15 2014).

    By default no password is required for UI. So i wonder who activates the password dialog and how and were it Comes from(is it third party SW or comes it from WCE). I never had such a case in the last 17 years!


    If you can access registry via serial instance of ndcucfg try to delete:
    [HKEY_LOCAL_MACHINE\comm\security\CredMan\Creds].
    If this not works i assume complete Registry erase is required:(.

    F&S Elektronik Systeme GmbH
    As this is an international forum, please try to post in English.
    Da dies ein internationales Forum ist, bitten wir darum, Beiträge möglichst in Englisch zu verfassen.